West Midlands Fire Service Exti nguishing slow, infl exible and costly desktops At the second largest fi re and rescue service in England, Cutt er Group has implemented a virtual desktop infrastructure across 38 fi re stati ons. Now fi refi ghters and support staff have faster, more fl exible access to the IT services they need to help them keep the 2.8 million people in the West Midlands safe. Challenges Faced For modern fi re and rescue services, fast and reliable desktop computers are as important as fast and reliable fi re engines. Firefi ghters and support staff use a variety of IT applications every day to plan emergency responses, implement community fi re safety schemes and undertake vital training, as well as produce reports immediately after incidents occur. With

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