TRANSPORTATION SECURITY SOLUTIONS WEST COAST EXPRESS West Coast Express (WCE) is a commuter rail operation that serves the northeast sector of Metro Vancouver’s transportation network and the City of Mission. The 65 km route links Mission, Port Haney, Maple Ridge, Pitt Meadows, Port Coquitlam, Coquitlam and Port Moody with downtown Vancouver. As the rail division of TransLink, Metro Vancouver’s regional transportation authority, WCE has welcomed more than 28 million passengers since its inception in 1995. CHALLENGES WCE’s mission is “to make passengers love the service they get.” From the start this has meant ensuring passenger safety, comfort and satisfaction. Since WCE has only 15 people on staff, all others providing service are contract employees. To ensure safety of pa

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