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WesCEF Chooses xMatters for Less Toil and Faster Resolution

WesCEF Chooses xMatters for Less Toil and Faster Resolution

xMatters
Pages 4 Pages

xMatters reduced toil and accelerated resolution for Wesfarmers Chemicals, Energy & Fertilisers (WesCEF), serving chemical, energy, and fertiliser sectors domestically and internationally from Western Australia. Drop-down lists and spell check improved caller information accuracy and quality, while pre-formatted, contextualized electronic forms with prompts empowered efficient data gathering. WesCEF fully adopted xMatters in two months—a month ahead of schedule—replacing manual processes across diverse disciplines for faster, more reliable service delivery.

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