Case Study

WELLSPACE HEALTH

WELLSPACE HEALTH

Pages 1 Pages

©2020 LogMeIn, Inc. All rights reserved. 04.16.20/PDF/LMI1157 WellSpace Health (formerly known as The Effort) is a Federally Qualified Health Center with eight locations in Sacramento, California and surrounding areas. Established in 1953, the nonprofit organization offers several services, including inpatient and outpatient addiction treatment, mental health counseling, and pregnancy and midwife services. Challenge WellSpace Health was managing four different phone systems across their many locations. Lorenzo Lopez, IT Systems Administrator, explained, “Managing the different systems simultaneously with less-than-stellar UIs [user interfaces] is beyond painful.” In addition, WellSpace Health needed to ensure that their phone system could match their quick rate of growth, witho

Join for free to read