The Customer The elegant 57-story Wells Fargo Center, designed by Cesar Pelli, contains a full-block indoor pedestrian promenade that houses a 100-foot-high ceiling rotunda on one side and a formal lobby on the other. Upon its completion in 1987, the structure became a powerful new landmark property and redefined the Minneapolis skyline, creating a dramatic and glowing invitation to the heart of the central business district. Wells Fargo Center is managed by Hines. Challenge When Covid-19 hit, stay-at-home orders and social distancing precautions led companies to move operations off-site and employees to work remotely. Wells Fargo Center tenants were no longer occupying their leased space and, as a result, any planned on-site amenities were put on hold. The property manage

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