Case Study

Wells Fargo Bank

Wells Fargo Bank

Pages 2 Pages

OPPORTUNITY Wells Fargo Bank has some 13.1 million customers, assets of $391 billion and more than 139,000 employees. As one of the most extensive banking franchises in the U.S., it follows a decentralized business model that grants each branch P&L responsibility, as well as full accountability for satisfying its customers’ financial needs. Wells Fargo implemented a company-wide system to forecast and produce staffing schedules to meet its cust

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