Case Study
Welcome Break In The U.K.
© FranklinCovey. Center for Advanced Research. All rights reserved. August 2008 CENTER for ADVANCED RESEARCH Discovering and Documenting Greatness WELCOME BREAK IN THE U.K. Organisation Welcome Break is one of the largest motorway service providers in the United Kingdom. With 27 sites around the U.K., it has seen a rise in profits year on year. Job to be Done The goal of Welcome Break’s management is to ensure that the leadership skills of those bringing in the results are in line with the company’s growth and expansion such that leaders are able to deliver even greater results. With a more focused mission, vision, and value set, and a desired “constructive” culture, leaders in Welcome Break are attempting to lead the company in a manner consistent with the knowledge worker era.