Replacing OTRS + Livechatoo with 1 App that does it all WebSupport is the largest provider of hosting services and domain registrar in Slovakia and is progressively expanding in Austria, Czech Republic and Hungary. WebSupport handles around 95,139 domains of its 70,854 customers. It has immediately become clear, that switching to WebSupport is an internet domain registrar and web hosting company. 95.3% Customer Satisfaction 22 Number of Agents 70854 Number of CustomersWebSupport replaced OTRS and Livechatoo by LiveAgent in July, 2012. Martin Baca, Chief Customer Officer at WebSupport says: "We used two different tools for e-mails and chats. Individual customer queries were "scattered" in 2 separate applications, and we couldn't effectively pinpoint previous communication. After extensive a

Join for free to read