‘We should have done this years ago.’ The Clinics of North Texas, in operation for more than 100 years, combines a network of more than three dozen physicians in more than 15 medical specialties. It’s the largest independently owned group practice in the Texoma region. Revenue cycle tools are key to success as healthcare organizations look for ways to better focus on their patients and improve their bottom line. Clinics of North Texas CIO Melissa Huff began exploring how to simplify business office operations while improving collections about two years ago. With a staff of 20 in-house employees engaged in billing and collection workflows—and the associated issues encountered with keeping pace with reimbursement requirements and maintaining consistency—Huff said she knew there had to

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