Case Study

We saw a better reception for everyone.

We saw a better reception for everyone.

Pages 2 Pages

We saw a better reception for everyone. When a leading UK hotel group looked to change their contact centre platform – we didn’t just see a technology refresh, we saw a way to transform the customer experience. To Thistle, the guest experience is everything. This goes beyond ensuring a relaxing and comfortable ambience and involves delivering exceptional service from the moment the customer makes their initial enquiry. “The contact cent

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