About NextNine NextNine’s mission is to improve the performance of its customers’ service organizations via automated, proactive, remote product service. NextNine Service Automation, the company’s patented, award-winning software platform allows technology vendors to proactively monitor and service their products at the customer site and automate the discovery, diagnosis and resolution of technical issues before they cause disruptions or downtime. NextNine’s customer base consists of industry leaders in several verticals including telecommunications, manufacturing and medical devices. It is the leading provider of remote service solutions for industrial automation vendors, serving 5 out of the top 7 vendors in this space. Virtual Support EngineerTM (VSE) The VSE is a Java based software th

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