Waterstones | Interact software Waterstones has deployed a new intranet platform using Interact software, bringing together teams from over 300 stores to improve operational efficiency and customer service. Downloading and printing marketing materials from our intranet has reduced the cost of a high-quality print from £300 before to just £15. That represents total cost savings of tens of thousands of pounds a year. Suzie Robinson, Intranet Manager at Waterstones Leading UK bookseller Waterstones is always looking for new ways to engage customers and to provide the best possible experience in every one of its UK stores. Suzie Robinson, Intranet Manager at Waterstones, says, “Today, there are more forms of entertainment than ever, so we need to work hard to make our bookshops the most inter

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