1 Tower Water provides water treatment, cooling tower, and HVAC cleaning services for high-rise buildings in New York City, northern New Jersey, and Philadelphia. The family- owned business was founded in 1992 by Russell and Noah Baskin, and its client list includes famous high rises, premier A-class buildings, among others. Matthew Marlowe had been an IT consultant for the firm since 2012, and was brought on as the company’s full-time IT director in 2018. His charter was to bring the growing company’s IT infrastructure to current standards, boost its performance, and implement process improvements. Modernizing a Legacy Cloud Architecture At the time, Tower Water’s IT infrastructure was largely public cloud-based. “Of course, such a setup brings the benefit of full disaster recovery

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