A global water, hygiene, and energy services company shifted device lifecycle management to Insight to refocus internal resources on strategic priorities. Previously handling PC repairs in-house, the company adopted Insight’s full-spectrum services, including provisioning, refresh, break-fix, and ERP integration with ServiceNow, supporting over 25,000 desktops, laptops, and thousands of mobile devices. Insight also enabled rapid deployment of 3,500 smartphones and streamlined break-fix processes with immediate device swaps. Large-scale Windows 10 migrations further modernized operations. The result was cost savings, improved uptime, streamlined processes, and a modernized, high-performance device fleet.

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