Case Study

Washington Trust Bank: Banking on Stronger, More Flexible Performance Management Capabilities

Washington Trust Bank: Banking on Stronger, More Flexible Performance Management Capabilities

B anking on Stronger, More Flexible Performance Management Capabilities T Th he e C Ch ha al ll le en ng ge e amount of time,” Ditzler says. She also points out that the consulting costs came in at less than she initially planned (approximately one-third of the cost of the software), in large part because she and her team were able to perform more than 90 percent of the implementation. Washington Trust Bank sought

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