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Washington State Department of Labor & Industries

Washington State Department of Labor & Industries

Avaya
Pages 4 Pages

Washington State Department of Labor & Industries Fraud Prevention and Compliance Program A busy state agency moves from labor- intensive processes to highly automated handling of collections with Avaya Proactive Contact. The increases in revenue and productivity are dramatic. Introduction The Washington State Department of Labor & Industries (L&I) performs numerous functions in protecting the safety, health, and security of the st

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