Case Study

Ward and Smith improves operational efficiency with Intapp Professional Services Platform

Ward and Smith improves operational efficiency with Intapp Professional Services Platform

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CONTA C T @intapp | sales@intapp.com | intapp.com Customer Viewpoint Charles Collins, IT Director, surfaced the opportunity to automate front-office activities. Collins knew he could provide time savings and increase the staff’s efficiency by integrating HR, communications, and billing systems. “End users were having to re-key data, and that was not efficient. Our legacy process also introduced the opportunity for errors,” recalls Collins. The firm selected Intapp Integrate to connect systems and automate processes. One such process was new employee onboarding. Collins explains, “With Intapp Integrate, the amount of time it took to complete the process went from days to seconds, and reduced mistakes by eliminating manual steps in the process.” Intapp Integrate also

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