Gaining exibility with Fiix Since selecting Fiix, Vasco and his team have been most impressed with the customer support they’ve received, which has translated into quick and enthusiastic adoption at the technician level. “Whatever the support we need, they are there... We had training internally, helping people to adapt... [The technicians] started to use it and understand the advantages. Now they couldn’t go back to what they had before.” The day-to-day operations at Voltalia have improved dramatically where organization and data collection are concerned. “From a technical point of view, it is easy [for technicians] to report and organize their time... all the info is in one place. It’s easy to manage and more reliable than Excel spreadsheets. We can analyze activities and have indicator

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