The challenge Multiple locations and an old telecommunications system with increasing service issues. In addition to its headquarters with 160 employees, Southlake Clinic has five satellite locations with an additional 100 employees. Transferring calls coming in from both doctors and patients was difficult, cumbersome and was not seamless. The solution Southlake Clinic turned to All Phase, who had been servicing their older telecommunications system. Southlake Clinic appreciated the customer service and expertise All Phase offered, and turned to them to help them make the switch to VoIP. The benefits Cost savings and improved customer service. So far, Southlake Clinic estimates it is saving up to $30K per year on adds, moves and changes alone. Transferring calls betwe

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