Vodafone: Cutting Labor Costs 30% Through Shared Service Centers and SAP Software
Vodafone: Cutting Labor Costs 30% Through Shared Service Centers and SAP Software
7 PagesSAP Business Transformation Study | T elecommunications | Vodafone Partner Vodafone: Cutting Labor Costs 30% Through Shared Service Centers and SAP® Software The EVO program at Vodafone Group Plc standardized the way business processes are performed throughout the firm’s vast enterprise; but the biggest win came from the next step: centralizing high-volume tasks in shared service centers. Due to process optimization and economies of scale, V
