1 VMware Virtual Desktop and Application Services Accelerate Financial Group’s Productivity and Effectiveness in its New Work From Home Culture Introduction The pandemic determined the crucial moment that prompted the bank to seek alternatives that would not affect its business, employees, and clients. The bank faced an unprecedented situation that had to be dealt with as soon as possible. Due to the impact of COVID-19, the bank’s productivity had dropped below 15%. This situation prompted bank executives and the IT department to decide to accelerate working remotely at scale. Ficohsa approached VMware and Grupo Sega Honduras to help them create a strategy for the business’ digital transformation. “We needed to implement a solution that, as soon as possible, would ge

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