Case Study
Viva Travel
The challenge Founded in 2006, Viva Online Service is one of the largest online travel agencies (OTAs) in Greece, and a leader of online transportation and tourism services for the Greek market. For many years, airlines have sold their seats based on a fare, price and schedule-based model, with a simple curtain between economy and business class. Airlines are now off ering and promoting additional services as part of their creative pricing