Case Study

Victorian Ombudsman

Victorian Ombudsman

Case Study WWW.RESOLVESOFTWARE.COM.AU VICTORIAN OMBUDSMAN The Customer The Victorian Ombudsman (VO) is an independent officer of Parliament who investigates complaints about state government departments, most statutory authorities and local government. The Ombudsman investigates complaints about administrative actions and decisions taken by government authorities and about the conduct or behaviour of their staff. VO seeks to ensure the hig

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