CASE STUDY VICTORIAN ANAESTHETIC GROUP (VAG) MEDITRUST FACILITATES A MAJOR OPERATIONAL CHANGE FOR VICTORIAN ANAESTHETIC GROUP Victorian Anaesthetic Group (VAG), with rooms in Glen Iris, is one of Victoria’s largest and most prestigious anaesthetic groups. Commencing in 1958, by 2012 the practice had grown to include 42 anaesthetists offering those doctors an industry leading level of support. The rooms provided traditional billing services as well as the allocation of anaesthetist “cover” for surgeon lists. The group also evolved a charter of best practice in obtaining Informed Financial Consent (IFC) that set the standard expected of members. At the beginning of 2012 the group had a mature billing system but, in order to meet all its objectives, had four different systems or solut

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