CUSTOMER STORY Industry: Resource and waste management Location: Paris, France Size: 168,800 employees Veolia aligns IT operations with global service strategy and business goals Improvement in response time to service incidents Faster service performance reviews Transactions handled by the platform each year 15.5M 47% 3x Veolia puts the sustainable development of communities and industries first Veolia provides water, waste, and energy management solutions designed to preserve scarce raw materials and contribute to the sustainable development of communities and industries. The company’s operations are focused around three core activities: developing access to resources, preserving available resources, and replenishing resources. Veolia’s global culture of innovation h

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