The Customer As a leading value-added reseller (VAR) of technology products and services, this IT solution provider makes a commitment to their customers that goes beyond the initial engagement or sale by providing support throughout the life of an asset. Organizations rely on this VAR to provide a complete IT solution covering the ongoing management and renewals of maintenance contracts, the disposal of unnecessary technology, and migration into next generation hardware. Meanwhile, their customers’ application performance is dramatically improving due to the VAR’s use of VIOLIN’s All Flash Arrays without even realizing it. The Challenge As a statement about the quality of their services and commitment to their customers, the VAR developed LAMPSM (an on-premises cloud-based web ap

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