Case Study
Valuation Office Agency - Council Tax Training
The Valuations Office Agency (VOA) needed to train staff in the following major facets of council tax; each of which required a 20-minute e-learning module: Introduction to Council Tax Legal Principles Dwellinghouse Coding Data Enhancement Main Sources of Information Valuation Process The program also included a Programme Overview to help learners get started and an Assessment and Evaluation module so learners could test what they have learn