4321 109th Avenue NE >> Blaine, MN 55449 >> 800 850 2335 >> Transforming K12 Education® CHALLENGES For three years, Vallivue used Lumen Touch and experienced numerous issues. According to Shane Schamber, Vallivue Director of Technology, “There was a lack of communication with the company. Sometimes when we reported a problem with our system, we wouldn’t hear back. Most of the time, our support tickets went weeks or months before being addressed. ” Lumen was complicated to navigate and terribly slow. Schamber remem- bered, “After clicking a navigation icon or running a report, there would be a delay of up to a minute or more. ” Soon enough, Vallivue decided to look for a new SIS. At the time, the district had been using Skyward’s financial program, so it seemed pr

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