Challenge To increase overall passenger satisfaction and ridership to serve the community in the Phoenix metropolitan area, and after an independent ridership survey showing 97% of respondents wanted onboard Wi-Fi during their commute, Valley Metro started to explore the implementation of a connectivity solution onboard their light rail vehicles (LRV) that would allow them to provide Internet access to their daily commuters and to enable operational applications and services. The two-sided vehicles of Valley Metro can accommodate 175 passengers with a maximum capacity of 226. An onboard connectivity solution would require providing reliable, “always-on” Wi-Fi Internet to all passengers with a bandwidth capacity that supports uninterrupted social media, video streaming, email,

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