Company and products Valley Iron Inc., located in Fresno, California is a steel service center that has processed mild steel for the structural, agricultural, food processing, energy and defense industries since 1958. They measure outcomes by tons of metal used and tons processed by hour. Problem The demands of Valley Iron’s customers pushed production time to two shifts per day as the older Oxyfuel cutting operation was too slow and in need of an upgrade. The advanced skills of their experienced operator could not overcome the limitations of oxyfuel cutting. Valley Iron struggled with bottlenecks in the production line that resulted in a signicant portion of their work being sent out-of-house to job shops, and limited cutting capacity led to inecient plate handling. Having to outsource

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