Russell Telecom Case Study NEC SV8100 UYR Group Russell Telecom shows design flair with new system Profile Customer UYR Design Industry Creative industries Solution NEC SV8100 Results Customer satisfaction Ability to identify missed calls Ability to identify true call cost Cost reductions Background UYR Group, a full service creative agency based in Pontefract, West Yorkshire, has an in-house 50-strong team of specialists covering all elements of clients’ design, print, multimedia and fulfilment needs. The company, which was established in 2002, has a large, and growing, team of designers all of whom are experienced in working within the extremely demanding leisure and retail industries. The UYR Group is divided into distinct, but complementary, sectors inclu

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