Case Study
UXM Oxygen CRM Implementation Streamlines Centralised Credit Collection Process for Visy
“ We have improved customer service levels by implementing a system that allows us to monitor and control the customer interactions undertaken by our Credit Service Representatives.” Anil Guneratne, Strategy & Business Improvement Manager, Visy UXC OXygen CRM IMPL e Men TATIOn STRe AMLIne S Cen TRALISe D CRe DIT COLLe CTIOn PROCe SS FOR VISy A UXC Oxygen implementation of SAP’s customer relationship management (CRM) software has enable