Utility Organization CIO Balancing Increased Demand with Flat Resources
Utility Organization CIO Balancing Increased Demand with Flat Resources
1 Pages© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Client Context A utility with a fairly stagnant customer base and a pending rate case is under cost pressure to return to its shareholders an expected level of profitability. The CIO who has historically been asked to operate the IT organization as “a utility within a utility” is now being asked to p
