Utility Improves Efficiency and Compliance with BOSS811 One Call Ticket Management
Utility Improves Efficiency and Compliance with BOSS811 One Call Ticket Management
2 PagesCustomer Success Story BOSS Solutions ¦350 Research Ct, Suite 110, Norcross GA 30092 ¦ www.boss-solutions.com ¦ +1 678.684.1200 The Municipal Authority of Westmoreland County (MAWC) is the largest public water provider in the State of Pennsylvania, with 2400 miles of water lines, 500 miles of wastewater lines, 3 Water Treatment Plants and 10 Wastewater Treatment Plants. The legacy 811 Ticket Management System used by MAWC could only be installed on the locator laptops, had no routing rules or automation and therefore provided a very limited role in their critical
