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Utility Extends its Customer Service Leadership with NetMotion Mobility

Utility Extends its Customer Service Leadership with NetMotion Mobility

NetMotion
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case study SMECO www.NetMotionWireless.com Utility Extends its Customer Service Leadership with NetMotion Mobility Responding to outages in a timely manner, communicating service- restoration promises and then fulfilling them is a key satisfaction driver for utilities. Southern Maryland Electrical Cooperative (SMECO), which serves 150,000 customers, knows this very well – well enough to win the J.D. Powers Award for customer satisfaction fou

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