A natural gas utility serving over 700,000 customers faced an urgent TSA Security Directive with extremely short deadlines after a high-profile outage. Initially seeking an infrastructure assessment, the scope expanded into 11 workstreams that overwhelmed internal resources. Insight stepped in, consolidating them into five and launching a fully managed security program with expert teams across cybersecurity, modern workplace, and compliance. The solution addressed vulnerabilities, including log4j, ensured full compliance, reduced organizational risk, and accelerated response times. With Insight’s Managed Services, the client gained stability, stronger security posture, and long-term compliance support.

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