Case Study

U.S. Xpress

U.S. Xpress

• Foundational administrative training for his Cherwell Admins as well as deep-dive sessions specifically for helping them understand how to build completely new objects and workflow through the drag-and-drop interfaces • Implementation assistance to help configure best-practice data and workflow tailored to his business model for Incident and Service Request Management as well as integration with Dell KACE to regularly update discovered Configuration Items in the Cherwell CMDB • Conducted Design workshops to help Val Verde define their requirements for using Cherwell to replace their aging HR management system that included specific training for creating the HR business process enabled in Cherwell. 1(844) FLYCAST | 1(727) 954-3114 | www.FlycastPartners.com 3637 4th Street N. #490 Saint P

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