Case Study

UNM Health Transforms Business Operations and Access to Further Its Mission

UNM Health Transforms Business Operations and Access to Further Its Mission

Huron Consulting Group partnered with the University of New Mexico Health System (UNM Health) to transform business operations and improve patient access amid financial and operational challenges. Huron helped break down departmental siloes, integrate business processes, and enhance teamwork across clinical and financial functions. They improved revenue cycle operations by developing reporting programs and restructuring workflows, optimized supply chain costs, and implemented governance structures for workforce productivity. These efforts increased outpatient visits, reduced cancellations, and improved clinical documentation, resulting in more than $100 million in financial benefits and strengthened UNM Health’s mission to provide high-quality care to all New Mexicans.

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