Case Study

Unlock Customer-Centric Digital Insurance: From hyper-personal CX to risk mitigation with analytics and cognitive computing

Unlock Customer-Centric Digital Insurance: From hyper-personal CX to risk mitigation with analytics and cognitive computing

Pages 6 Pages

It’s been said for years. This will be the year that analytics and cognitive computing revolutionizes insurance. But 2021 is different, namely because the insurance industry has taken such an unprecedented leap forward in response to the disruption of COVID-19 in order to meet customer needs and the needs of their own employees.

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