UNLIMITED DATABASE SUPPORT MAJOR MINING COMPANY Benefits Lowered support costs by 40% Streamlined Support Process Increased Availability INDUSTRY - MINING REVENUE - 13 BIllion NUMBER OF USERS - 5000+ CASE STUDY Services provided Geographies supported North America South America South Africa Middle East database support onsite / Offshore 24 X 7 X 365 0 2 4 6 8 10The company was using internal DBA’s to manage their Oracle Databases across the globe. They were challenged with providing 24 X 7 coverage for multiple regions in different time zones. Apart from this, the DBA resources were not available for key project initiatives. BUSINESS CHALLENGE Vigilant is a global IT Services firm specializing exclusively in Oracle Professional and Managed Services. Headquartered in Troy, Michiga

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