CHALLENGE A public research university with a healthcare system in the Southeast enrolls over 20,000 students each year and offers 10+ academic divisions. It is nationally ranked among the top twenty in total federal research funding in key areas of health sciences. The university’s healthcare system is an 1,100+ bed facility that consists of several clinics and medical centers and provides patients with a complete range of both primary and specialty care services. As a leading healthcare provider with consistent growth in its region, it serves over 30,000 patients each year and employs almost 20,000. In 2007, the university was faced with the challenge of tracking equipment maintenance and repair expenditure across all departments including the healthcare system. With a lack o

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