University of Toledo Toledo, Ohio Background: The mission of this 246-bed hospital is to provide a learning environment for future doctors, nurses, and other healthcare professionals. The University of Toledo features an emergency department and inpatient surgery, physical therapy, radiology, speech therapy, ambulatory clinics, and cardiovascular services. THE CHALLENGE Build interfaces in a remote space The COVID-19 pandemic and implementation of a new EHR system, combined with keeping legacy systems operational, has kept the University of Toledo’s IT staff on their toes over the last two years. Like many other hospitals, the IT staff went remote during this time and used Microsoft Teams to organize and share documentation, as well as schedule meetings with third-party vendors.

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