University of Penn Optimizes Research Operations with ClinCard University of Pennsylvania, one of the top 10 research universities in the country, is constantly looking for ways to continue to be at the forefront of innovation, especially as it relates to research practices. A key way to do this is by adopting new technologies that help foster a more successful clinical trial experience for all involved. CASE STUDY Addressing the Risk and Resource Drain of Patient Reimbursements Michael Popko, Director of Disbursements for the University of Pennsylvania, together with his Penn team, are working with the clinical trial coordinators to learn how to make their site experience more efficient. One area that seemed to be a growing problem for the research operations is timel

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