University Of Minnesota Health Clinics And Surgery Center -Patient Flow Optimization
University Of Minnesota Health Clinics And Surgery Center -Patient Flow Optimization
2 PagesLEANING ON PROCESS IMPROVEMENT FOR MORE CARE IN LESS SPACE While planning the new medical office building, stakeholders looked at historical information to gain insight into space needs. Rodney Haas, vice president of operational excellence, explains, “We came to the realization that if we continued to implement process improvement initiatives, we could improve care delivery and the patient experience in a scaled-down facility.” Within the smaller space, 178 exam rooms compared to 300 rooms at the prior location, expectations loomed to accommodate more than 2,400 patient visits daily. Additionally, practice leaders targeted 5 to 7percent annual growth, making efficiency essential to success. Meeting these objectives required access to operational data to manage continuous process i
