Case Study

University of Michigan- Flint

University of Michigan- Flint

Pages 2 Pages

An overgrown filing system and slow student service were once sources of concern for staff at the University of Michigan-Flint. In order to answer students’ questions, student services staff shuffled through mountains of paper in file rooms and went from desk to desk to track down missing files. Students often waited up to 10 minutes for answers to simple questions. Administrators at UM-Flint chose to implement Perceptive Software document

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