Case Study

University of Essex

University of Essex

Pages 4 Pages

University of Essex passes Clearing test with an Inbound call management solution. The University of Essex (UOE) scooped the University of the Y ear award in the Times Higher Education Awards 2018. Widely recognised as the Oscars of higher education, the awards are now in their 14th year of highlighting the exceptional achievements of individuals, teams and institutions. The benets More reliable, more exible and less costly than ISDN. Janet connectivity achieves further cost reductions. Swift provision of temporary extra capacity for clearing window. Inbound solution adds intelligent call routing for Enhanced robustness. Enhanced call handling eciency. Responsive, e ective technical support. University of Essex Case study Resources / Case studies The award was made to UOE after a seri

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