Case Study
University of Central Lancashire (UCLAN)
Improving the student experience: better access to resources The key driver for the project is improving the student experience. Student fees means student expectations are rising. Students are behaving increasingly as ‘consumers’ and comparing the o?ers from di?erent universities. UCLAN wants to move up the ‘league table’ to get to top quartile on UK universities. ! It became clear that students were facing signi?cant barriers. Readi