Customer Profile United BioSource Corporation (UBC) has provided patient support services for more than 15 years. UBC works with partnering pharmaceutical companies to help patients overcome the administrative, financial and clinical hurdles to starting and staying on complex therapies. While drug companies make up UBC’s client base, UBC case managers render support services directly to individual prescribers and patients. The services provided by UBC, which may include enrolling patients in a co-pay card funding program or a nurse education service, are delivered as a free service to the patient and/or prescriber. Situation For UBC to provide services to the patient, they must first receive a signed consent. Previously, when onboarding a new patient, UBC would receive a fa

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