Case Study
Underwriters Laboratories
situation: UL is the most thorough, knowledgeable and high quality safety certification firm in the world. But over the last five years was facing growing competition from cheaper, faster competitors in the global marketplace, and diminishing brand awareness from manufacturers, retailers and ultimately the younger public. The new brand needed to: Revamp and revitalize a 90-year-old brand • Address uncontrolled formats, multiple communication