Case Study

UCHealth

UCHealth

Pages 2 Pages

CHALLENGE Manual processes for authorization consistently maxed out staff capacity, requiring continuous addition of new FTEs to support system growth. SOLUTIONS Prior Authorization Suite • Auth Initiate • Auth Status CASE STUDY: © 2022 Waystar. All rights reserved. UCHealth 12-hospital system + 3 affiliates | Operating in 3 states | Epic EMR With 15 hospitals in three states and almost four million patient visits per year, UCHealth needed to transform its processes for financial clearance and prior authorization in preparation for its next phase of growth. Manual, high- touch payer interactions, lack of payer authorization rules, and decentralized processes continued to negatively affect staff capacity, wasting up to 70% of staff time. This led to a near-constant need to hi

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